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Technical Project Manager (f/m/x)

Frankfurt, Hessen, Deutschland

Aufgegeben am: 18.12.2018

Spark44 GmbH

Spark 44  is a new type of agency, established as a joint venture with Jaguar Land Rover globally. 

We’re not an in-house department; we’re a separate business specialized in automotive and luxury goods. We are Demand Creation Partners. That means we work across all platforms with a clear customer journey strategy. From the point of Intrigue, through an inform stage, close of sale and delivery of the on-going relationship. 

Jobbeschreibung

ROLE OVERVIEW


Being part of the CRM Team the Technical Project Manager will be identifying and evaluating needs or opportunities for streamlining CRM processes through the use of technology and managing projects from initiation to implementation


RESPONSIBILITIES

  • The primary role of the Technical Project Manager will be to manage and execute the transition of the current customer database into a new CRM-system which is completely new and is yet to be developed 
  • Managing all processes in setting up new interfaces in different systems
  • Responsible for all data related issues and queries
  • Managing customer requests, interpreting and translating them into feasible technical requirements, controlling resources and monitoring all technical solutions which are necessary in order to launch a new CRM-system within a defined period 
  • Ensure performance targets are met and aligned with JLR’s strategic objectives and that projects adhere to best practices 
  • Manage large, transformative projects that impact multiple lines of business and products
  • Find a balance between agility, planning, and forecasting in order to operate most effectively
  • Daily administration, including data operation and support of the German CRM Team
  • Experience with segmentation strategies, test designs, and campaign management systems
  • Working and managing complex workflow rules, data validation and triggers

EXPERIENCE /SKILLS

  • A bachelor’s degree, preferably in economics, statistics, business, or marketing
  • In depth understanding of digital marketing channels
  • Minimum of five years of experience in technical CRM projects or at least several years of deep knowledge in the automotive industry
  • Proven experience in e-mail marketing, automation and adequate tools
  • Strong analysis and data base manipulation skills
  • Good knowledge in Salesforce, SAP and Efficy is preferable
  • Excellent knowledge of Microsoft Office and above average in using Excel, Google Analytics, and/ or other BI tools
  • Fluent in German and English, written and spoken at a business level. Additional languages of advantage

Wie bewirbt man sich

We are looking forward to receiving your application, indicating your salary expectations and the next possible entry date: jobs-frankfurt@spark44.com


Your Spark44 HR Team Frankfurt

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